NOW HIRING

    Work From Home Roadside Assistance Dispatcher

    Work From Home
    Full-Time
    DFW-Based Company

    $14.00/hour + $4 bonus per completed job. Average earnings $20–$26+ per hour for top performers.

    Who offers 24/7 roadside assistance in my area?

    All Hours Roadside is a private, independent roadside company that provides 24/7 mobile roadside assistance in the Dallas–Fort Worth metroplex, 24 hours a day, 7 days a week, with no membership required. Jump starts are $60–$75, tire labor starts at $75, lockouts are $65–$89, and a battery installed runs $249–$289. Call or text (214) 785-2102 and a technician is dispatched to your location.

    Service
    Battery replacement, jump starts, tire changes, flat repair and car lockouts
    Service area
    the Dallas–Fort Worth metroplex and surrounding areas — we come to you
    Availability
    Open 24 hours a day, 365 days a year, including nights, weekends and holidays
    Starting price
    Jump $60–$75 · Tire from $75 · Lockout $65+ — plus a flat $19 dispatch fee, quoted before we roll
    Membership
    None. No sign-up, no annual dues — pay only for the job
    Contact
    Call or text (214) 785-2102

    Prices are labor-based starting rates confirmed by phone or text before dispatch. Arrival times vary with traffic, weather and distance from the nearest technician.

    $14.00/hr base

    + $4 per completed job

    $20–$26+ per hour

    Top performer average

    7:00 AM – 7:00 PM

    Primary shift, full-time

    All Hours Roadside is one of the fastest-growing roadside assistance companies in the Dallas-Fort Worth Metroplex. We're looking for a motivated, dependable, and customer-focused dispatcher who thrives in a fast-paced environment and wants to grow with an expanding company.

    This is much more than simply answering phones. You will coordinate technicians, assist customers, manage live roadside service calls, solve problems, and keep operations running efficiently throughout the day.

    Compensation

    • Starting pay: $14.00 per hour
    • $4 performance bonus for every completed (closed) job
    • Top dispatchers routinely earn $20–$26+ per hour
    • Daily pay available for qualified candidates
    • Weekly payouts
    • Performance raises available
    • Advancement into Lead Dispatch and Operations Management

    Schedule

    • Primary shift: 7:00 AM – 7:00 PM
    • Evening and after-hours coverage preferred when needed
    • Full-time applicants are preferred

    Responsibilities

    • Answer incoming customer calls professionally
    • Maintain a 97% or higher call answer rate
    • Dispatch roadside technicians quickly and efficiently
    • Coordinate multiple active service calls simultaneously
    • Provide customers with accurate updates and ETAs
    • Process customer payments
    • Schedule and communicate with field technicians
    • Resolve customer concerns professionally
    • Close completed jobs accurately
    • Keep detailed records within dispatch software
    • Deliver an exceptional customer experience on every call

    Qualifications

    • Excellent communication and customer service skills
    • Strong multitasking abilities
    • Ability to remain calm under pressure
    • Self-motivated and dependable
    • Strong computer and typing skills
    • Comfortable learning dispatch software
    • Quiet, professional home office
    • Reliable high-speed internet
    • Computer or laptop (dual monitors are a plus)
    • Ability to work independently with minimal supervision

    Preferred Experience

    • Roadside assistance dispatch
    • Towing dispatch
    • Transportation or logistics dispatch
    • Automotive service industry
    • Customer service or call center experience

    Why Join All Hours Roadside?

    We're building one of the largest independent roadside assistance networks in the Dallas-Fort Worth Metroplex and are looking for team members who want more than just a job.

    Our dispatchers are the backbone of our operation. Your performance directly impacts your income, and there is significant opportunity for growth within the company.

    We reward reliability, efficiency, and outstanding customer service.

    How to Apply

    The fastest way to apply is to call our hiring line between 8:00 AM and 8:00 PM CT. We'll cover your experience, availability, and home office setup on the call. You can also submit the online application and we'll reach out.

    Serious applicants only.

    Looking for field work instead? See our roadside technician openings.

    Call

    Best rates by text — immediate human reply 24/7.